Kathleen - The Best Car Purchase I have EVER Had!
I recently bought a 2011 Ford Mustang Premium from Moser Motor Sales in Berne, Indiana. I was shopping on Cars.com as I had very specific wants ~ color, year, miles, engine, etc ~ and a fair price, and was having trouble finding anything remotely "local." I have never searched over the internet, and certainly not several states away (I live in NC). So this was all new to me. But I found the PERFECT car in Indiana. I was hesitant to buy a car this way, but Moser made it very easy. 1) Honesty. They represented the car EXACTLY like it was. They pulled no punches. Everything they said about the car was true. 2) They bent over backwards to help us complete the purchase. They paid for a plane ticket to Indy, and instead of having us drive all the way to Berne the OWNER of the dealership met us at the airport himself! The car was on a trailer, and I was able to look/drive and do all the paperwork right there. This was extremely helpful as I would be driving back to NC, in the opposite direction! 3) All Materials provided. Car reports, original window sticker when new, you name it, we had it sent to us. 4) Excellent financing rate. Could not find a lower rate to save my life. 5) They paid for meals and mileage on the way home. Are you kidding? Nope. They really do this. I can not find ONE single thing to complain about. They are in a small town and cater to people who buy cars like this. They have truly perfected the art of internet car purchasing. 6) Honest-to-goodness genuinely nice people. I talked with several people during the course of the deal, and every single one was kind and helpful, and NOT pushy. If you think I will go back for my future car purchases, you would be right! And I will be telling all my friends and family to do the same, so they also get treated like I did and walk away happy. There is a reason this dealership has existed for over 100 years, one of the first Ford dealers in the country and the first in Indiana! Thank you Moser Motor Sales! I will see you again.